It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. News & Events Events Calendar. Page 2 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 2. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. The VMAX IP Plus and VMAX IP G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected, such as motion detection, video loss,. 0. The reset will default it to factory, which is No Password at all. Troubleshooting. If the issue persists, default the cameras confirm that the network settings are correct, then add it to the VMAX IP Plus through Camera Management. Analog to ip signal converter; 4ch network video server (73 pages)Part 1 – Physical Connections. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. Solution. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus; DW Compressor Series . Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. If the camera is a Digital Watchdog model, make sure that the camera is using the same network scheme as the VMAX IP Plus. 1MP DVR and the steps to. 1. DW® Logo Merchandise. Networks are typically. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Supported/Affected Devices. 1. Case Studies. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. Right-click with the mouse and select Setup Menu. This article will outline the information required for a Password Reset Form. It is recommended that the user read the entire instruction manual for complete and proper installation and usage. DW-VP16xT16P. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . 0. 264 Digital Video Recorder. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. 446. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. Help Desk Software by HappyFox. To set up a remote support session: Call DW Technical Support at 866. In the Setup Menu, Select Network, then select the Network menu. SSF file list from your selected directory will display. 2. Please complete and submit a request form through the Digital. Mount and install all necessary cameras and external devices. DW Resource Library. Before using the system, please read this User Manual and keep it for future reference. My Watchdog. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. Refer to their individual 1. 3. Network Setup For A VMAX A1 Plus (5 MP). 160 and Gateway – 192. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. Note: If you have not completed the Network set up process, please read the following article most relevant to your DVR model: Network Setup For A VMAX DVR. Next, from the Audio menu, configure the following: Audio ON/OFF – set this to ON to specify which Audio-In (RCA) port (s) to activate (e. com digital-watchdog. DW® Logo Merchandise. Technical support and maintenance services are available. Note: It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. The . Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. Default LoginVMAX Series (960H) VMAX A1 Series (2. Please update your browser to the latest version on or before July 31, 2020. DW-VP16xT16P. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. Contact DW RMA. 2. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. When paired with the revolutionary. Launch the VMAX Plus mobile application. Please update your browser to the latest version on or before July 31, 2020. 0. Click the Check button to prompt the HDD Health Check window. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. DW Spectrum - FQDN or. TCP/IP Port: 9010. Digital Watchdog DW-VG41632T16P VMAX IP G4 16-channel PoE Network Video Recorder with 32TB Hard Drive. Carefully turn the DVR over and place a hand on the hard drive to hold it in place. The DW Mobile Plus mobile application can be downloaded and installed from the mobile application store of most Android and iOS devices. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Compare Products to. 866. 3. Help Desk Software by HappyFox. 446. Scroll down the product page of your unit and locate the. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Press Releases. 45-v3. Make sure your mouse is plugged in the back. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Enter the network connection information from the DVR. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . Last Edit: December 8, 2021----- Default Logins. Click the “Get Stream” button, then click the “Setup” button for the REC. Extract the contents of the downloaded folder. Attach the power supply cable and SATA cable to the new hard drive. Set the Method to FTP and confirm the following: FTP Address: ftp. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. Gateway: 192. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. (2 pages) Network Hardware Digital Watchdog VMAX IP Quick Start Manual. 0. The manual provides detailed instructions on how to install, configure, operate and troubleshoot the NVR. Affected Roles: Administrator New Firmware Version: v1. DW Spectrum - FQDN or Allowlist for DW Cloud Access. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. 9 . 4. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . 0. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. DW-VC = VMAX 960H Core. 0. The File Name that you select is how the . VMAX® A1 PLUS™ SERIES DVRS. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Maintenance (5) VMAX IP PLUS (71) VMAX A1 Plus (51). Amazon Secured Card. Get help from Digital Watchdog’s Technical Support professionals. . Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. 0. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Please update your browser to the latest version on or before July 31, 2020. Troubleshooting articles for the VMAX A1 Plus Series. Upgrading Firmware For A VMAX A1 (2. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. Login to check support ticket status. This PDF guide covers all the features and functions of the DVR, from installation to playback. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. Click on the Security tab, then click the Custom Level button. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. Quickly. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. 0. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Software Version: v1. The HTTPS/Certificate menu will display. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. Choose from either dwddns. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. VMAX Series (960H) VMAX A1 Series (2. 45: 12/28/2015: VMAX Flex: 15. Get help from Digital Watchdog’s Technical Support professionals. 168. x). On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. Help Desk Software by HappyFox. CMS Software Crashes![][1] **CMS Software Crashes** ----- **Affected Roles: **Administrator **Related Digital Watchdog VMS Apps:** Pivot CMS, C3CMS **Complexity. 0. exe-v1. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. Enquire your vendor for repair. Go to the Site menu to register a new site with the QR code scan. Subnet Mask: 255. Help Desk Software by HappyFox. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Available with 8 PoE ports (expandable to 12 cameras by adding an external PoE switch), the NVRs can record and manage single-sensor IP cameras up to 4K. Default Settings. Networks are typically comprised of two main parts: Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. 0 firmware update interrupts Push Notifications for DW Mobile Plus: Recording management is unaffected, push notification fails: Low: Dec 15, 2021 From the HDD Menu, check the Capacity and Free Space of the hard drive. DW-VP12xT8P. Adjust the REC. from an Internet connection. Provide the device’s IP address, port, username, password, hardware type, etc. (VMAX A1 Plus)** ----- **Affected Roles: **All Users **Related Digital Watchdog VMS Apps:** Web Viewer **Comple… Setup. Log in as the Administrator, right-click with the mouse, and select Menu to open the system’s Setup Menu. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder. DW-VMAX = VMAX. Learn how to use the H. VMAX® A1 PLUS™ SERIES DVRS. Webinars. For Immediate Release . Complexity: Medium to High. Software Version: DW Spectrum v3. DW® VMAX IP G4 NVRs. 37512 VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. 1. warnings, and more. The Security Settings window will display. 1. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. 37512 If you're still having trouble or need more information, please call us today at (866) 446-3595. Complexity: Medium to High. Quickly find and. Site Setup. If the HDD temperature. 255. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. The. Do not touch the product with wet hands. 1. PathFinder™ P2P web access is not supported by this version. 2. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. 3595 / Fax: 813. Complexity: Medium to High. Insert four mounting screws to secure the hard drive to the inside of the DVR. DW® Logo Merchandise. Quickly find and download information. Help Desk Software by HappyFox. ※ Contents of this user manual are protected under copyrights and computer program laws. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. This article will outline how to set up Email Notification settings for the VMAX A1 Plus and. 888. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Date Created: March 2, 2020-----Recording Errors. VMAX 960H Flex Manual. Webinars. At the NVR – Open the NVR’s Setup menu and select the “Alarm” menu, then select the “Sensor” sub-menu. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. Supported / Affected Devices: VMAX® Series (Legacy)Home > DW Product Help > DW Recording Servers > DW Standalone Units > VMAX A1 Series > Troubleshooting > Recovery Firmware For The VMAX A1 (2. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. 3TB VMAX A1 Plus DVR P/N: DW-VA1P163T - Qty. MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. OSD Camera Control. VMAX A1 Plus Series . 52 Last Edit: November 9, 2021 Known Issue. 168. 168. 264 analog cameras. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser. Note: It is recommended that you are onsite when troubleshooting network issues. Login. Related Digital Watchdog VMS Apps: C3™ CMS, VMAX Web Viewer. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). 446. Forum. 160 and a Gateway Address of 192. Digital Watchdog DW-VF164T VMAX-FLEX 16ch Hexaplex DVR,. When using a motion recording mode, make sure that the Motion Area is properly mapped so that the VMAX® IP Plus can. 1. It may cause electric shock. This Remote Technical Support Service is a great. 2 System Setup 1. Get help from Digital Watchdog’s Technical Support professionals. DW Spectrum - FQDN or. 1 . 0 Release Date: 10/26/2020 How to Tell What Generation NVR you have:Right-click in the Live View area, then select “Menu”. 1. 2: 01/21/2016:. PathFinder ™ allows users to connect, view, playback and search video from their DW ® video. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. 0. Click the Save button to apply the change. Get help from Digital Watchdog’s Technical Support. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Third Generation VMAX® IP Plus. Click the Upgrade button, located next to the current firmware Version. Choose from either dwddns. 1. Provide the device’s IP address, port, username, password, hardware type, etc. Get help from Digital Watchdog’s Technical Support professionals. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. Listen. This article will outline the information required for a Password Reset Form. In the Setup Menu, Select Network, then select the Network menu. Developer's Description. Product Description. If the network issue was caused by a power interruption, power-cycling the NVR. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. 1. When using a connected AHD, HD-TVI, or HD-CVI camera, the VMAX A1 Plus allows users to communicate and manage cameras directly at the recording unit or through a web browser. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. Network Connections. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. 2. Make sure that the Motion Area is mapped out to meet your specifications. 0. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. This information can be found in the Network settings of the VMAX A1 Plus unit. This will determine how the site. VMAX IP Plus Series. Event – select the device(s) from the list and select “Sensor”. Click on the . DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Contact DW RMA. 2. Please update your browser to the latest version on or before July 31, 2020. Related Digital Watchdog VMS Apps: C3CMS. 1. x. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE). 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. Combine your VMAX IP Plus with DW Spot™ Monitoring Modules for public view monitors. 0. Digital Watchdog Knowledge Base . 1. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. News & Events. The Setup Menu will display. 2 Software for Mac-v2. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. The VMAX® A1 allows users to monitor live camera video and to archive footage to a local storage drive. My Watchdog. The VMAX A1 PLUS series features hybrid DVRs that support both analog and IP cameras, making it an excellent. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. (127 pages) DVR Digital Watchdog VMAX 480 Quick Start Manual. 4. Insert your replacement hard drive and replace the four mounting screws to. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. DW Mobile Plus™ allows you to register an unlimited number of surveillance system sites, then view and playback up to 16 cameras at a time. The DW Blackjack® Series and VMAX® Series units are shipped to use the default login credentials. Last Edit: March 3, 2021----- Live Stream Latency. 0. 1 2. Disconnect the power cable and SATA cable from the attached hard drive. Replace the four screws at the back panel of the DVR to secure the top cover. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. If you include the incorrect version or more than one version on the USB, the. This may cause issues with capturing video. Before testing the NIC of the standalone unit, make sure that the issue is not being caused by network errors such as blocked ports or IP address conflicts. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. Get help from Digital Watchdog’s Technical Support professionals. 4. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. RTSP streams offer a secondary backup location for recorded video and smart. VMAX® A1 G4™ SERIES DVRS. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. 1. 4. These applications can connect with recorders and DW Spectrum Server hardware either directly (by IP Addressing) or through DW’s Peer-to-Peer (P2P. If you wish to modify or create a new user, then it must use the above password requirements. Descargue o manual de usuario de VMAX A1 Plus e aproveite. 60 Release Date: June 14, 2022 New. Case Studies. My Watchdog. Menu. Get help from Digital Watchdog’s Technical Support professionals. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. Digital Watchdog Repair Questions & Solutions, Tips & Guides. Press QR icon next to the Host field. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. Enable Use DDNS. Testimonials. Download it for free and get started with your security system. 2 Software for Mac-v2. Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS. com : Digital WATCHDOG DW-VP128T8P VMAX® IP Plus™ 8-Channel 5MP PoE NVR with 4 Virtual Channels, (8TB HDD Included) :. Unauthorized Dealer Policy. Please complete and submit a request form through the Digital. 264 embedded digital video recorder ever created. 83: 01/29/2016: 29. The VMAX A1 G4 Universal HD over Coax 16-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. Disconnect the power cable and SATA cable from the attached hard drive. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. 160 and Gateway – 192. Unauthorized Dealer Policy. To assign cameras from a VMAX® IP Plus™ to an HD Spot Module by RTSP: Open a web browser (Internet Explorer is recommended) and connect with the Web Viewer of the HD Spot Module. 75 MB. The Security Settings window will display.